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Answers

Here you will find answers to some questions from folks who have used the Ask Triple Sports feature on our website.

Where can I swim in open water around Phoenix?

Bartlett's Rattlesnake cove (north Scottsdale) and Saguaro's Butcher Jones (NE of Fountain Hills) are the most popular. At most lakes, you will need to pay a use fee. For Bartlett and Saguaro, you need a Tonto Pass before going. They can be found at most Circle K convenience stores.

Bartlett Lake
Saquaro Lake
Lake Pleasant
canyon Lake
Apache Lake
Roosevelt Lake



Can I just go jump in Tempe Town Lake?

Tempe officials would rather you didn't.


I've got an event coming up at Tempe Town Lake. Will the water be cool enough to use a wetsuit?

Perhaps. Many event directors measure water temperature on race morning. The official rule is 78 degrees or less and wetsuits are in. For current water temperature information for Tempe Town Lake, click here


Do you rent wetsuits? If so, what is the cost? Is there also a deposit?

Yes. We have a fleet of both men's and women's sizes by Zoot and Blue Seventy. They are good-quality, entry level wetsuits specifically designed for swimming. We charge $45 for a four-day rental. Each additional day is $10 or weekly rentals can be had for $75. One rental fee can be applied to the purchase of a new wetsuit if bought within 30 days or so. Most people pick up the wetsuits on Friday and return them on Monday. We do not actually charge a deposit, but instead take an authorization on a credit card or make a carbon copy of the card in case the wetsuit doesn't come back or is damaged or dirty.


How do I rent a wetsuit?

Visit Triple Sports. We will determine the correct size and have you try it on to make sure it is just right. We provide the same great level of service to wetsuit rental customers as we do to those who are buying. Once size is determined, you will fill out a rental agreement form and pay for the rental ($48.58 with tax included). Payment insures the suit will be available to you on the dates requested. If you want to cancel, give us a few days notice.


Can the wetsuit be used to surf, kayak, lose weight, be shot from a cannon ... ?

No. We rent wetsuits designed for swimming. They are not reinforced in areas needed for other sports or activities and may be damaged if used for them. All damage repair is billed to the customer.

Click here for more information on swimming-specific wetsuits.


How far in advance do I need to reserve a wetsuit?

Sooner rather than later is always better, especially for bigger races such as the SOMA triathlon in October. We have dozens of wetsuits, but we do sell out.


Should I buy or rent a wetsuit?

That depends. Ask yourself some questions.

  • Is it your first triathlon or open water swim event?
  • Will you continue with the sport?
  • How many times a year will you take part in such activities?
  • Do you plan on losing/gaining a lot of weight?
  • Do you have the money to buy?

This is a question we hear a lot at Triple Sports. It's can be a challenging one to answer because there are a lot of gray areas to consider. In the end, you just have to make a decision.

The safe bet is to rent. If you rent and really like triathlon or swimming in a rubber suit, you can always buy a wetsuit later. That's why we give you 30 days to decide to buy. In the end, it's like getting a free rental. And since we rent the same types of suits that we sell, you'll have a good idea how they perform in the water.


Where can I rent a bike?

Check out Arizona Outback Adventures or Bike Barn.


Why don't you sell more brands or styles of bikes?

This is another question we get a lot. Believe it or not, there is an ongoing debate among triathlon insiders (retailers and potential retailers) about whether a triathlon store must sell bikes to be a triathlon store or, at least, stay in business as one. It is something we consider and reconsider often, ultimately arriving at the same conclusion.

We at Triple Sports have decided to sell bikes in a minimal capacity. This allows us to truly understand and focus on the products we sell and the customer it was designed for. That means we can provide excellent service and answers to our customers without attitude or pressure to buy bigger or blow your budget.


Do you service bikes?

Yes. We perform tune-ups, flat repairs, installations, bike shipping, partial bike builds and other basic service. We refer more technical service work to nearby full service shops.


I signed up for your newsletter and received a 5 percent discount on a purchase, but the code didn't work. What's up?

Unfortunately, we do not offer discounts for signing up to receive our newsletter. Many of the products we offer include shipping or are specially priced, making use of coupons unnecessary.


I am having a hard time finding a triathlon wetsuit. I have large calves and have only found wetsuits for people with thin legs. I am female, 5' 4", 125 lbs. Do you have any recommendations for me?

As you have learned during your search, wetsuit fitting can be a challenge. Go to a bigger size for a better fit in your torso and, blam, the wetsuit fits poorly in your legs. Go smaller to accommodate your legs and you can't feel your chest. There are a couple of options here.

Some wetsuits, mostly higher end ones, incorporate very flexible neoprene rubber in the calf and lower leg. That is done mainly to allow the user to better run out of the water and through transition, but would also accommodate a larger calf more comfortably. Blue Seventy uses Nano Metal SCS in their Helix model, making the calf soft and pliable. Additionally, Blue Seventy offers a WMS size that seems to offer a magic fit to many women within your size range. Zoot offers panel construction in the Zenith that is specifically designed for speed and fit in the calf, among other things. Orca wetsuits in general are designed to sit higher on the calf, perhaps eliminating all together the tightness you are feeling while wearing a wetsuit. Unfortunately, you just can't know until you try them on. That's why we came up with 3X FREE.

3X FREE allows you to purchase a wetsuit and then exchange it without having to pay for all the extra shipping fees. We ship it to you and if it doesn't fit, you ship it back to us. And then we ship you another size or model or even brand with no additional shipping charge.


I live in the Phoenix Valley. Do you know of any triathlon clubs I can join?

We have accumulated a growing list of clubs and other resources to help you get the information you're looking for. Additionally, we feature different clubs in our blog and newsletter, giving you an idea what they are all about.


Would you know anything about knee pain? I have been having a severe knee pain on the left side of my left knee when I run, and it is almost unbearable. I have been stretching and icing it, but nothing helps.

Your knee problems could be related to Iliotibial Band Syndrome. I had an injury years ago that seems similar to what you mentioned. The pain was almost debilitating. In fact, it kicked in one time while I was on Camelback Mountain. I thouhgt I was going to have to be hauled off by helicopter. It subsided, though. What worked for me was ice and rest, but also continued exercise at low and moderate levels. I believe that action strengthened the muscles in that area, making the pain and problem disappear.

One thing to keep in mind, however, is that we are not doctors and there is no substitute for visitng with someone who has been professionally trained in sports medicine. It could be plenty of other things


What does the "250" patch on the Pittsburgh Penguins jersey represent?

The 250th anniversary of Pittsburgh, PA, smart aleck.


I just bought a wetsuit in your store. You give online orders free wetsuit repair kits with wetsuit purchase. I think I should get one too as this would be only fair.

Occasionally, our in-store prices are higher than those posted online. This is because in-store sales cost the company more. There is the physical location of the store that must be paid for, the utilities and not the least of which is the service that is provided.

Those who order from our website generally punch in a credit card number and wait for their order, requiring significantly less employee time than customers who visit us in person. By comparison, a in-store wetsuit sale, for example, takes 30-60 minutes and allows the customer the unmatched benefit of trying on the wetsuit. Online customers - who cannot try on the wetsuit or see a product first hand - have access to the same information on our website, but do not require any employee time to learn about different wetsuits, product features or ask questions about competing in a triathlon. We believe this service is of value to our in-store customers and well worth the small price difference on only very few (really only one or two wetsuits, here) of the thousands of items we carry.

So, it would be better for me to order online, right?

Well, that's up to you. If you feel that trying on a wetsuit as well as getting guidance and counsel is not worth it, then ordering online might be a great option. We'll gladly ship any product, most times at no extra cost to you.

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Triple Sports Triathlon Co.
4032 N. Miller Road, Ste. 100 Scottsdale, AZ 85251. Toll free: 1-866-994-1174. 480-994-1174 (v) 480-994-1178 (f)
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